1. Who we are / 运营主体
Mera Global Media Limited（美拉環球傳媒有限公司）, Hong Kong, operates this website. For privacy questions and requests, email laneoryhong@gmail.com.
本网站由香港 Mera Global Media Limited（美拉環球傳媒有限公司）运营。隐私咨询及请求请发送至 laneoryhong@gmail.com。
2. What this policy covers / 适用范围
This is a public brand and concept showcase. It does not currently offer accounts, video playback, purchases or subscriptions. MeraBox's mini app is in preparation. Before its launch, we will publish a policy describing its actual data, SDKs, permissions and service providers; this website policy does not describe those future activities.
本站目前提供品牌与概念展示，未提供账号、视频播放、购买或订阅服务。MeraBox 小程序仍在准备中；上线前将另行公开与实际数据、SDK、权限及服务商相符的政策。本政策不涵盖尚未启用的小程序功能。
3. Information processed / 处理的信息
Delivering a webpage involves technical information such as IP address, browser information, requested URL, time, response status and security events. Our hosting and security providers may process this information. If you email us, we receive your email address, message and any information you choose to include. Providing a message is voluntary; without enough detail we may be unable to resolve it.
网页交付涉及 IP 地址、浏览器信息、访问网址、时间、响应状态及安全事件等技术信息，托管与安全服务商可能处理这些信息。您发邮件时，我们会收到邮箱地址、正文及您主动提供的资料。邮件资料由您自愿提供；信息不足可能影响问题处理。
4. Purposes and tracking / 用途与追踪
We use relevant information to deliver and protect the website, investigate technical problems, answer requests and handle complaints or legal obligations. We do not sell personal information or use it for targeted advertising. Our website code has no analytics or advertising trackers and does not set cookies or use browser local storage. Infrastructure providers may use necessary security measures, including security cookies where required.
相关信息用于网页交付、安全防护、故障排查、回复咨询、处理投诉及履行法定义务。我们不出售个人信息，也不将其用于定向广告。本站代码不含分析或广告追踪，不设置 Cookie 或使用浏览器本地存储；基础设施服务商可能采用必要的安全措施，包括必要时使用安全 Cookie。
5. Providers and disclosures / 服务商与披露
Our hosting and security service providers may process technical information needed to deliver and protect the website. Email correspondence is handled through our email provider, Google/Gmail. Providers process information needed for their services under their applicable terms and policies. We may also disclose relevant information where required by law or necessary to address a security incident or legal claim. We do not embed third-party video players or social feeds on this website.
我们的托管与安全服务商可能处理网页交付和防护所需的技术信息，邮件通过 Google/Gmail 处理。服务商按适用条款和政策处理提供服务所需的信息。在法律要求或处理安全事件、法律争议所必需时，我们也可能披露相关信息。本站未嵌入第三方视频播放器或社交信息流。
6. Retention and processing locations / 保存与处理地区
We keep correspondence only as long as reasonably needed for the request, associated records, and applicable legal or security needs. Technical log retention and processing locations depend on the actual hosting and security configuration and provider policies. No particular server or storage location is stated here until that configuration is verified. Email services operate internationally, so correspondence may be processed outside Hong Kong or your location. A website server's location does not establish the location of every email, log or support operation. Contact us for available details about a specific request.
邮件按处理请求、相关记录及适用法律或安全需要的合理期限保存。技术日志的保存期限与处理地区取决于实际托管、安全配置及服务商政策；配置核实前，本页不声明具体服务器或存储地区。邮件服务在全球运营，邮件可能在香港或您所在地以外处理。网站服务器的位置不代表所有邮件、日志或支持操作的处理位置。具体请求可邮件咨询。
7. Security / 安全
The website is delivered over HTTPS. We aim to limit access to correspondence to people who need it for the purposes above. No internet transmission or storage method is completely secure. Please do not email passwords, payment-card details or identity documents unless we have explained a specific, necessary and appropriate way to provide them.
本站通过 HTTPS 交付，并按上述用途限制邮件资料的访问。互联网传输与存储无法保证绝对安全。除非我们已说明具体、必要且适当的提供方式，请勿发送密码、银行卡资料或身份证件。
8. Your requests and complaints / 您的请求与投诉
You may ask whether we hold personal information about you and request access or correction. You may also ask for deletion or raise an objection; we will consider these requests under applicable law and explain any relevant limits. Email laneoryhong@gmail.com with the subject 'Privacy request'. We may ask for proportionate information to verify a request. You may complain to the relevant privacy authority, including Hong Kong's Privacy Commissioner for Personal Data where applicable.
您可询问我们是否持有您的个人信息，并申请查阅或更正；也可提出删除请求或异议，我们将按适用法律处理并说明相关限制。请以“Privacy request”为主题发送邮件至 laneoryhong@gmail.com。我们可能要求合理、适度的核验资料。您亦可向适用的隐私监管机构投诉，包括适用时向香港个人资料私隐专员公署投诉。
9. Children and external links / 儿童与外部链接
This website is not directed to children under 13, and we do not knowingly request their personal information. A parent or guardian may contact us about information a child has sent. Following an external link or opening your email app takes you to a separate service governed by that provider's policies.
本站不面向13岁以下儿童，也不会明知而向其索取个人信息。家长或监护人可就儿童已发送的资料联系我们。外部链接及邮件应用属于独立服务，适用各自的政策。
10. Updates / 政策更新
We will update this page and its effective date when the website's practices change. Any future login, advertising, payment or mini-app integration will require corresponding privacy information before it is introduced.
网站处理方式变化时，我们会更新本页及生效日期。未来如接入登录、广告、支付或小程序功能，将在启用前提供相应隐私说明。